Connections in Qntrl | Online Help | Qntrl

Connections in Qntrl

Qntrl allows users to integrate with internal Zoho applications and other third-party applications using Connections. Connections can be established in Qntrl by configuring the  custom functions.

Please create relevant custom functions before creating a connection.

Own Connection:  Connections created by the user will be displayed here.
Shared Connection:  Connections shared within a team will be displayed here.

Benefits of connections

Conventionally, integration of an application like Qntrl with other services require generation or regeneration of authentication tokens every time a user connects with the service. On configuring Connections , users can integrate with services instantly as the authentication tokens are generated automatically. 

Add a new connection


Users can either connect with an available service or create their own  connection with a  custom service.


Connect with an available service


To make integrations easier, we provide a set of services that are most frequently used by our customers. After configuring the basic  details, users can establish a connection. 

  1. Navigate to  and select Connections under Advanced from the menu.

  2. Click  Create Connection.

  3. Under Pick Your Service tab,  select a third-party or internal Zoho service.

  4. Configure the service details under the Connection Details section.



  5. Click  Create and Connect. 

  6. You will be redirected to the service page. Enter the required details, such as the Domain ID and user credentials, to establish the connection. 

    • The  Connection Summary page displays the details of the connection. You can also edit the service details here. 



Once the authentication is successful, the service will be ready to use.
Note:

  • The scope of the connection varies with each service.

  • For authentication methods using the  Basic Auth  protocol, configuring the  Actual Parameter and  Parameter Display Name  fields help with the verification process. While establishing the connection, a dialogue box prompts you to enter the configured parameter value. The integration will only be successful if the parameter values match.

  • For authentication methods using  OAuth 2.0 protocol, a callback URL must be mentioned in the respective third-party service. 


Connect with a custom service


In addition to the services provided by us, users can also connect with other third-party services. To establish a custom connection, follow the steps below.    

  1. Navigate to  and select Connections under Advanced from the menu.

  2. Click  Create Connection.

  3. Under Custom Service tab, select Create New Service, and enter the service and connection details.

    • Service Details:

      • Service Name :  Enter the name of the service.

      • Authentication Type : Select the authentication method used by the third-party service. 

      • Fill in the other details with respect to the chosen authentication type. 

  4. Click Create Service.

  5. Enter the connection details and click Create and Connect. 



    1. Enter the parameter or authentication details of the service to connect to it. 


    Once the authentication is successful, the service will be ready to use.

    Note:

    • The scope of the connection varies with each service.

    • For authentication methods using the  Basic Auth protocol, configuring the  Actual Parameter and  Parameter Display Name fields help with the verification process. While establishing the connection, a dialogue box prompts you to enter the configured parameter value. The integration will only be successful if the parameter values match.

    • For authentication methods using  OAuth 2.0 protocol, a callback URL must be mentioned in the respective third-party service. 


    Revoke a connection


    If users no longer require an integration, they can revoke the connection. 

    1. Navigate to  and select Connections under Advanced from the menu.. 

    2. Mouse over a connection.

    3. Click  Revoke . 

    Upon revoking a connection, the authorization will also be revoked. However, the service will be available in the  Connections  page and  can be authorized any time.   


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