Automated emails allow for comprehensive communication in today’s organizations. Use them to inform your team about the progress of a card or notify specific users when the card moves to the next stage.
Configure automated emails by choosing an email from the list of email templates. Automated emails can be configured in Blueprints and Business Rules.
- Click the
icon next to Send Email.
- In the ensuing popup,
- Email Template : Select an email template from the available list of templates or create a new one by clicking New Email Template. Learn more about creating new templates.
- Notify to: Select the users to receive the email.
- This can be individual users, teams, roles, users in the User dropdown fields or email IDs in the Email Address fields.
- You can also include external users who are not a part of the organization like vendors or customers by entering the email ID in this format: '+vendor@email.com,' (plus followed by email address and a comma at the end).
- Click Save.