1. Why is my WebSocket not connecting?   

• Check if the endpoint URL is correct

• Verify the Authentication Type(OAuth/API Key)

• Ensure the connection is not blocked by network/firewall

2. Why are messages not being processed?   

• Verify the Resource Selection Path is correct (e.g., $.module)

• Ensure the incoming JSON matches the configured Route Value

• Check if a Default Route is configured

3. Why is my route not getting triggered?   

• The route value may not match the incoming message

• JSON path may be incorrect

• Case sensitivity issues in route values

4. Why am I receiving rate limit errors?   

• The number of messages exceeds the configured policy

• Update the rate limit in Policy or reduce message frequency

5. Why are messages not delivered to a session?   

• The session might be disconnected

• Check session status in Session Details

• Ensure correct session ID or session name is used

6. Why is the Connect/Disconnect action not executing?   

• Ensure Resource Type and Resource are configured

• Verify the selected function/resource is valid