Troubleshooting Outbound SOAP Errors in Qntrl | Qntrl Online Help

Troubleshooting

1. WSDL URL fetch failure   

  • Invalid WSDL URL: Verify the WSDL URL and ensure it is accessible. Test the URL in a browser.

  • Authentication required: If authentication is needed, provide the correct credentials.

 

2. Cannot modify WSDL contract   

  • Downloaded WSDL is read-only: If the WSDL was fetched via URL, uncheck Download WSDL, delete the URL, and manually edit the contract.
  • Incorrect WSDL format: Ensure the WSDL XML structure is correct and follows SOAP standards.
 

3. API call fails during execution   

  • Incorrect SOAP action: Verify the SOAP action value matches the API specification.
  • Authentication issues: Ensure the correct credentials are selected for execution.
  • Connection timeout: Increase the Connection Timeout if the request is taking longer than expected.

 

4. SOAP response returns errors   

  • Invalid input parameters: Check the required fields and ensure they follow the API’s expected format.

  • 400 – Server unreachable: Check the WSDL endpoint URL and network connectivity or DRE configuration.

 

5. Execution via Codex fails   

  • Incorrect API ID or name: Verify the values used in outboundSOAP.execute("<id>",<var>).

  • Missing variables: Ensure required variables are correctly passed in executeByName("wsdl_name", "function_name", "{var1}:{val1}").

    • Related Articles

    • Troubleshooting

      1. Cannot create Inbound soap Missing required fields: Ensure Name, URI, and Authentication Type are provided. Duplicate URI: Use a unique URI for each request. 2. Cannot receive incoming SOAP requests Incorrect endpoint URL: Ensure clients are ...
    • Troubleshooting

      1. Cannot execute API Make sure all required fields are filled in correctly — this includes the URL, query parameters, headers, and request body. Missing or incorrect values can prevent the API from executing successfully. 2. Unauthorized or ...
    • Troubleshooting

      1. Cannot create inbound REST module Missing required fields: Ensure Name, Base URI, and Authentication Type are provided. Duplicate base URI: Use a unique base URI for each module. Invalid base URI format: The base URI should begin with a / and ...
    • Test/Execute a Circuit

      Once you configured your circuit, you have two options: Save: To save your current circuit configuration. Save and Execute: To save and immediately execute the circuit. When you choose Save and Execute: A pop-up window with predefined JSON input will ...
    • Other actions in Bridge

      View / Edit Bridge properties Follow the given steps to view or edit the properties of a bridge: Click the settings gear icon located in the left pane. Navigate to Advanced >> Bridge >> choose Bridge. In the Bridge list page, choose the specific ...

    You are currently viewing the help articles of Qntrl 3.0. If you are still using our older version and require guidance with it, Click here.