Configure Bridge in Qntrl | Bridge | Qntrl | Online Help

Install and Configure Bridge

Follow the below step-by-step procedures to configure and use Bridge in Qntrl.

Step 1: Download the Bridge agent

Only one Bridge agent can be installed per machine.

  1. Login to Qntrl.
  2. Navigate to (settings) >> Advanced >> Bridge, and click Downloads.
  3. Choose a Download Type:
    • Zip Download – Compressed file; requires extraction and manual setup via command line.
    • Installer – Direct installation via setup wizard. You can download the installer directly or copy and execute the wget command.
  1. Select your OS: Windows 64-bit, Linux 64-bit, or macOS 64-bit.
Notes
macOS supports only the Zip download option.                                                            

Step 2: Install Bridge OS-Specific Setup   

Prerequisites:

Download using Installer  

 Supported OS: Windows, Linux 

  1. For your selected OS, the download and copy icons are available. Click the download icon to download the installer, or copy the wget command and run it in your terminal. 
  1. Launch the set up wizard:

    • Windows: Locate the downloaded file and double-click to launch the setup wizard.

    • LinuX: Run the Installer with root permission:

      • sudo sh <Bridge.bin>

      • replace 'Bridge.bin' with the actual path and filename.

  1. Review and accept the License Agreement.

  2. Choose the installation directory (default: /Bridge) and click Next.

  3. Configure Proxy (optional):

    1. Select Use proxy settings if required by your network.

    2. Enter the proxy host, port, username, and password, then click Next.

  1. Configure External PostgreSQL (optional):

    • By default, the Bridge uses a bundled PostgreSQL database.

    • To use an external PostgreSQL instance, select Use external PostgreSQL and provide the database host, port, username, and password, and click Next.

  1. Enter the credentials of a non-root user (local account without administrative privileges) to run the Bridge service.

  2. Review the summary and click Install.

  3. Once installation completes, click Done to close the wizard.


Download using  Zip Package

Supported OS: Windows, Linux, macOS
This method allows manual setup through command-line execution.
  1. For your selected OS, click the download icon to download the zip file or copy icon  to copy the wget command and execute in the terminal.

            

  1. Launch the terminal (PowerShell as Administrator for Windows).

  2. Click the Command to Install from the UI to copy the installation command and run it in the downloaded folder with root permission.

      

  1. Follow the setup prompts:

    • Proxy settings (optional):

      • yes – Enter proxy host, port, username, and password.

      • no – Disable proxy.

      • skip – Keep existing proxy settings unchanged.

    • PostgreSQL settings (optional): To use an external PostgreSQL instance.

      • yes – Enter the host, port, username, and password.

      • no – Use bundled PostgreSQL.

      • skip – Keep existing configuration unchanged.

    • Non-root username 

      • Enter a local account (without administrative privileges).

      • If the username does not exist, the setup will prompt you to create it.

      • The user will have only the required permissions to manage the Bridge service.

  1. If a Bridge service already exists, it will prompt to override existing

    • No: The installation will be terminated.

    • Yes: The installation will continue and overwrite the existing service.

  2. Once installation completes, verify that the Bridge service has started successfully.

The Bridge will appear on the Bridge home page along with details such as its version, status, and activity state.

Info
For an org only 5 Bridges can be active.                                                            

Alert
  1. Do not share bridge files with anyone, and ensure the secure protection of the bridge location. Otherwise, there's a risk of sensitive information being exposed.
  2. Do not modify or remove any properties within the installed bridge configuration files. The inherent files in bridge should not be edited, deleted, or shared.

 

Once Bridge is configured you can execute a task through Message module in Bridge.


Bridge 3.0 Commands   

Bridge provides a set of commands to install, configure, manage, and troubleshoot the bridge service across operating systems.

Before You Begin   

Command Syntax  :  <bridge_script> [command]

<bridge_script> refers to the respective script path for your operating system.  

  • Linux / macOS: bridge.sh

  • Windows: bridge.bat

For example:

  • On Linux/macOS: sudo sh /Bridge/bin/bridge.sh start

  • On Windows: cmd.exe /c 'C:\Bridge\bin\bridge.bat start'

Permission Requirements 

Different commands require specific user privileges depending on your OS.

User Role

Applicable OS

Description

admin

Windows

User with administrator privileges (must run from an elevated PowerShell or Command Prompt)

root

Linux, macOS

System root user (run commands using the sudo command)

service-user

All OS

The non-root local user account configured to run the Bridge service

 

Notes

If a command fails due to insufficient permissions, re-run it with administrator or sudo privileges as required.


Primary Commands   

Command

Description

Required Permission

<bridge_script> install

Configures and installs the Bridge Agent

Windows: admin
Linux/macOS: root

<bridge_script> start

Starts the Bridge service

Windows: admin/service-user
Linux/macOS: root

<bridge_script> restart

Restarts the Bridge service

Windows: admin/service-user
Linux/macOS: root

<bridge_script> stop

Stops the Bridge service

Windows: admin/service-user
Linux/macOS: root

<bridge_script> uninstall

Uninstalls the Bridge service

Windows: admin
Linux/macOS: root

<bridge_script> update

Manually updates the Bridge to the latest version

service-user
(Prompts to switch if run as admin/root)

<bridge_script> reset_password

Resets the Bridge password.
(Bridge must be running)

Windows: admin
Linux: root

<bridge_script> check_connectivity

Verifies Bridge’s connectivity to Qntrl domains and lists any unreachable domains

admin / root / service-user

  

Supplementary Commands    

Command

Description

Required Permission

<bridge_script> check_encryption

Checks whether encryption is supported

admin / root / service-user

<bridge_script> configure_proxy

Updates proxy configuration details

admin / root / service-user

<bridge_script> configure_postgres

Updates PostgreSQL configuration
Note: Executing this command post installation will corrupt data

admin / root / service-user

<bridge_script> reconfigure

Updates Bridge configuration settings

admin / root / service-user

<bridge_script> status

Displays the status of the Bridge

admin / root / service-user

<bridge_script> send_logs

Sends Bridge logs to Qntrl support for troubleshooting

admin / root / service-user

<bridge_script> sync_scripts

Syncs scripts from the Qntrl cloud to the local Bridge

service-user

<bridge_script> update force

Re-runs the update for the current version

service-user

<bridge_script> update <target_version>

Updates Bridge to a specified version

service-user

<bridge_script> help

Displays all available commands and usage information

 

  




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