You can quickly edit and update the board using the quick settings.

1. Navigate to the Boards  module.
   
2. Hover over the respective board under My Boards .
   
3. Click the more options icon . 
   

Edit Board      

1. Navigate to the Boards  module in the left panel.
   
2. Hover over the respective board under My Boards .  
   
3. Click the more icon  .
   
4. Click Edit Board .
   
5. You can update details like board name, record name, description, and card ID prefix here.
   
6. Click Save . 

Add Field  

1. Navigate to the Boards  module in the left panel.
   
2. Hover over the respective board under My Boards  .  
   
3. Click the more icon  .
4. Click Add Field .
5. Fill in the required details in New Field details page.
   
6. Click Add .  
   

Enable and use AI suggested fields from Qntrl AI Hub in Settings to get automated field suggestions based on the board description. 

1. Learn how to enable AI suggested fields
   
2. Learn how to use AI suggested fields
   

This field will be added as the last field in the form.

Manage Board   

You can update your board from updating the fields in the form to updating the blueprint according to your business needs using the  Manage Board      option.

1. Navigate to the  Boards  module in the left panel.
   
2. Hover over the respective board under  My Boards  .  
   
3. Click the more icon   .
4. Select  Manage Board .
   
5. Update the form by adding/ removing the fields/sections/line items.
   
6. Click  Save and Next.
   
7. Update the blueprint as according business need.
   
8. Click  Save and Validate .
   
9. Review the new blueprints and click  Publish . 
   

Your board will now be updated as per your business requirement.

Manage Users 

1. Navigate to the Boards  module in the left panel.
   
2. Hover over the respective board under My Boards .  
   
3. Click the more icon .
4. Select Manage Users .
   
5. Click  + Invite User  and type the user name to add existing organization users from the drop-down, or type the email address of the new user (who is not of the part of the organization).
6. Click  Add or Invite.
   

Alternatively, you can also c lick   Invite   on   the top   band  , or   click the     icon beside the  users thumbnail  icon to manage users.

The respective user will receive an email invitation to join the board. Once the user accepts and joins the board, they will be able to view the respective board under the   My Boards   section of the  Boards  tab.

All profile users will have the permission to create new boards. However, this can be updated by the admins of the organization. The user who creates the board will be its admin.

User profiles in Boards  

User profiles in boards are categorized as Admin, Manager, Member and Participant. Below is a list of the initial, field-level permissions set for these profiles. 

Default Fields	Admin	Manager	Member	Participant
Title	View and edit all cards	View and edit all cards	View and edit for owned cards	View and edit for owned cards
Description	View and edit all cards	View and customizable edit for all cards	View and customizable edit for owned cards	View and customizable edit for owned cards
Due On	View and edit all cards	Customizable view and edit for all cards	Customizable view and edit for owned cards	Customizable view and edit for owned cards
Priority	View and edit all cards	Customizable view and edit for all cards	Customizable view and edit for owned cards	Customizable view and edit for owned cards
Comments	View and edit all cards	Customizable view and edit for all cards	Customizable view and edit for owned cards	Customizable view and edit for owned cards
Custom Fields	View and edit all cards	Customizable view and edit for all cards	Customizable view and edit for owned cards	Customizable view and edit for owned cards

You can add new users to the board who are also new to the organization only when your profile has Manage Users permission in the Organization settings. This permission will be enabled by default for all profiles and can be updated by the organization admin. The invited user will be added as a member in the board and user in the organization. Both of these can be updated later. 

You can also add new users to your organization directly (based on your profile permission) or add existing organization users from the Users tab.

How to change user profile  

To change the user profile of the existing board users: 

1. Navigate to Manage Users .
   
2. Hover over the required user and click   .
   
3. Select the new profile.
   

The user will be moved to the new profile.

How to remove a user from the board  

To remove an existing user from a board:

1. Navigate to  Manage Users .
   
2. Hover over the required user and click    .
   
3. Click  Remove  .
   

The user will be removed from the board and will no longer be able to access it.

Manage Requester

Access Privilege: Requesters tab can be accessed only by board users with Admin profile.

Requesters are the users who can create cards in boards. Requesters can be both internal (part of the organization) and external (not a part of the organization).

To manage requesters,

1. Navigate to the  Boards  module in the left panel.
   
2. Hover over the respective board under  My Boards .  
   
3. Click the more icon  .
4. Select  Manage Requesters .

All board users can add cards  

This option will be enabled by default for all users in the organization. All board users can add new cards to the board when this option is enabled.

 

When you disable this option, you'll be prompted to choose the users who can add cards to the board. List of all the board users will be displayed in the drop-down for you to choose from.

Allow users to create connected cards   

This option will be disabled by default. However, you can enable it at any time. When you enable this option, you'll have the option to create a connected card from the parent card. You can also view the connected cards under the  Connected Cards  tab in the details view of a card. Learn more about Connected cards from this  help document .

Allow external users to create requests 

External users can raise requests (or cards) in a board. There are two types of external requesters:

1. Users who are a part of the organization but not a part of the board.
   
2. Anyone on the web can create cards in the board.

External requesters can be configured for the following modules:

1. Organization Users  : Allows organization members who are not a part of the board to create cards. Click  Publish Service  to enable this option.
   
2. Public Forms  : Anyone who has the public form link can create cards by submitting the form. Learn more about  Public Forms . Click  Publish Public Form  to enable this option. You will be able to view the Public Form link. Copy and share the form link for the end-users to use.
   
3. Email In  : Anyone with an Email In ID can create cards by sending an email. Learn more about Email In. Click  Publish Email In  to enable this option.You will be able to view the Email In ID. Copy and share the Email In ID for the end-users to use. 

You can revoke access for Organization Users by clicking on the  Unpublish Service  button.  Unpublishing of Public Forms and Email In can be done from the quick access page. Please refer to the   Public Form  and   Email In   help documents to know more. 

‘All board users can add cards’ option will be disabled if ‘All organization users’ option is selected under Organization Users in External Requesters section.

Manage Permissions

Permissions let you control what users can see and do across three levels — the Board, Fields, and Cards using profiles assigned to users within a board.

Access Privilege: Only users with the Manage Board and Automation profile can access the Permissions tab.

To open Permission settings:

1. Navigate to the Boards module from the left panel.
2. Hover over the required board under My Boards and click the Action menu.
3. Select Manage Permissions.

      

Every board comes with five built-in profiles:

Profile	Description
Admin	Full access to board settings and permissions
Manager	Manages board activities and members
Member	Standard board participant
Participant	Limited involvement in board activity
Requestor	Users within the organization who are external to this board and can only submit requests and track their status

These profiles define what actions each user can perform within the board.

Board permissions are organized into two levels:

• Field Permissions 
• Card Permissions 

Board permissions govern overall access and administrative capabilities within a board by assigning roles using Role-Based Access Control (RBAC) and configuring Fine-Grained Access (FGA) permissions. This allows admins to define and enforce permissions based on each user's role, responsibilities, and access level — ensuring every user operates strictly within their permitted scope.

Custom Profile 

Create a Custom Profile 

If the default profiles do not meet your requirements, you can create a custom profile, and assign it to users from the board's Manage Users page. The profile takes effect only after it has been assigned.

1. Click New Board Profile in the top-right corner.
2. Enter a Board Profile Name.
3. Select a profile from the Clone From dropdown to copy its permissions.
4. Click Add.

The new profile will inherit all Board, Field, and Card permissions from the cloned profile. You can modify these permissions later.

The Requester profile cannot be cloned.

 

Edit / Delete a Custom Profile 

Custom profiles can be edited or deleted as needed.

• Edit: To rename a custom profile, hover over the profile name, click the Edit icon, enter the new name, and click Save.
• Delete: If users are currently assigned to that profile, they must be moved to another profile before the profile can be deleted.
• Hover over the name of the custom profile name and click the Delete icon.
• In the dialog box, select the profile to which the users should be moved.
• Click Save.

Field Permissions   

Field permissions control who can view and edit specific fields on a card.

To configure field permissions:

1. Click Field Permissions.
2. Click the tick icon next to the field and profile you want to configure.
3. Check or uncheck View and Edit to set the required access.

• Users with the Admin profile always have both View and Edit access to all fields. This cannot be modified.
  
• The Title field always has View & Edit enabled for all profiles and cannot be customized.

Card Permissions   

Card permissions control the actions users can perform on cards. All layout-specific permissions are displayed per profile and are fully configurable.

To configure card permissions:

1. Click Card Permissions.
2. Click the permission you want to configure under the relevant profile.
3. Choose the appropriate option.

Additional Permission Rules  

• Adding users: Users without the Manage Users profile permission can only add existing org users to the board, even if they hold the Admin profile.

• Multiple profiles: A single user can be assigned to more than one profile.

• Conflicting access: If a user gains access through multiple sources (user, team, or role), the highest privilege among them is applied.
  

Automation Options     

Business Rules

Public Forms

Conditional Fields

Email Templates

Email In

Scripts

Rearrange Boards     

1. Hover over the respective board.
   
2. The reordering icon   will be displayed to the left.
   
3. Drag and drop the board to reorder them.